On August 22, 2017 I checked into my flight online on my way to the Tallahassee airport and arrived at the counter at 5pm and waited in line to get my boarding pass. My Confirmation Number# VVYDOO. I received my boarding pass and was in the gate area by 5:15. The gate...Read more
4th time this year, delayed 3 hrs but good news "my plane is in the air" Really I said, and so was the 3 flights ahead of us. Coincidence? Again & again & again? How can this airway be allowed to operate like this? I'll bet if they make them start refunding a...Read more
We love going to the Florida Keys but my husband always drives for hours. For the first time ever thought I'd surprise him and pay for a round trip ticket on Silver Airways. I'm writing to you from a shuttle van going from key west to Fort Lauderdale why? Because...Read more
Silver Airways - It's ok- stay for hurricane Irma!
While other airlines are adding flights to accommodate those of us stranded in the keys in the days before the largest hurricane ever recorded, silver inexplicably cancels them. Without sending notifications so we can make alternate arrangements. No rental cars left. Very little gas. Only 1 road out. People are really in a bad spot.
Silver Airways - Flight delays
Flight to Tampa has been delayed twice today and with still 2.5 hrs until current departure time, I may never ***. I'm the only person to be in Tampa for daughter's surgery in very early morning. Debating on doing the sure thing route and driving. My return flight was already cancelled and moved to another.
Silver Airways - Horrible service
We were suppose to *** 9:25AM on May/26/17 from TPA-FLL. They ended up boarding the 12:00PM passengers before us without any explanation. I asked what's going on and the only answer was: "We Will be boarding shortly". When they finally boarded us, they say, "please if you need to use the lavatory do so before you board since our lavatory is out of service in our plane".
Silver Airways Baggage Policy Review
Bad business, I flu to Cuba and after checking in all my bags they made me chose between leaving my bag or stay in Fort Lauderdale: I paid for my bags now I am in Cuba and I don't know when or if ever I will receive my bags. Simply find another airline. This one sucks
Last year, six months after reserving a roubdtrip flight from Fort Myers to Nassau, received a change in the ongoing flight and a cancellation of the return flight. I could not stick to that as we had already reserved our timeshare. When I called Silver Airlines, the...Read more
My flight from Tallahassee to Tampa was delayed by over 3 hours, which caused me to miss my bus from Tampa to home in West Palm Beach. I was stuck since it was a Sunday, no other busses were going to West Palm. I noticed online from reading my delay updates that flight...Read more
We were scheduled to depart at 6:25pm.. As soon as we arrived through custom we were notified via messages that the flight was delayed. We were told several different stories as to why the flight continued to be delayed. 1. Weather, 2. Flight was international 3....Read more
JULY9 on my way to Bahamas my luggage was lost. Talking about NO communication. I could not get ANYONE on the phone... NOBODY answers their phones, and if I did amazingly get a person they will tell you anything to get you off the phone. One told me my luggage was...Read more
Flying Silver Airways today and they assigned my 3yo to sit by himself. Airport agent said it's my fault for not checking in sooner. The thing is I tried to check in online and was told by their customer service agent to be here one hour bf flight time. I was here 90...Read more
On a flight from Tampa to West Palm Beach, with fewer than ten total passengers, Silver couldn't manage to get luggage onboard. My wife checked in one full hour prior to the flight's departure, yet Silver was not able to get her 20-inch suitcase on the aircraft....Read more
First they lost our bags on the way in to Key West. Then the bag guy left for 45 minutes "looking for them" until I had to get key west PD to find him which is when I was told the gate agents forgot to put the baggage on the plane. That was just the arrival!! When we...Read more
Do you have something to say about Silver Airways? What happened? What can we help you with?