filters
state:
Show
city:
Show
product:
Show
Worst experience i have ever had. Flight was cancelled due to mechanical issues. Took 5 hours for staff (who had absolutly no idea what they were doing) to get me a new flight. They couldnt even get us a hotel.because they had to wait for confirmation from corporate...
Read more
#611142
Reply to reviews
Had to cancel trip due to illness. They said the only way to get a credit/refund was to get a doctor's excuse and maybe customer relations would "grant" a refund. Regardless, there was a $200 dollar change fee, and they would "credit" me the $68 difference into a sky...
Read more
#610851
Reply to reviews
The worst airline I have ever had to deal with. The company changed our flights so much it meant we couldn't go on our honeymoon. When we phoned up to change our flights, we had to buy new ones. After doing this, we were then told a few weeks later that the flights had...
Read more
1.0
#605291
Reply to reviews
Two hrs Late on flight from Orlando to key West. Return was even worse 5 hr delay going to Tampa. We missed our connector with nothing available. Had to go to Orlando get a hotel and got home 24 hrs late. Would never use them again. United should be ashamed to be...
Read more
#602513
Reply to reviews
We booked through Orbits round trip Jacksonville to Ft Lauderdale, with the return trip being Silver Airways, what a NIGHTMARE! Our flight home was for 3:40 at 7PM they told us our flight was canceled, they booked us a hotel in Miami with food vouchers and sent us to...
Read more
2.0
I didn't like
  • Poor communication with customers
#601319
Reply to reviews
Silver Airlines….I will never fly this airline again. Sitting in Fort Lauderdale for hours. They just announced 4 flights all hours late. Key West, Tampa, Freeport & Jacksonville. When you ask, if you can find anyone, no one knows anything, as if they are tourists...
Read more
#600927
Reply to reviews
Our flight from Fort Lauderdale to Exuma Bahamas was repeatedly delay. The first time was due to late plane arrivals. Second time was because they were waiting on flight attendant who was coming in on flight. Next it was due to mechanical issues. All the while two...
Read more
1.0
Mastic, New York
#598910
Reply to reviews
We flew from Tampa to Key West, no air, the connection was from Key West to Ft. Lauderdale, and it was over 100 degrees, and they made us go through security in the connecting flight, because some genius directed us to the exit, instead of just letting us in and...
Read more
1.0
#541998
Reply to reviews
On December 08,2013, as I boarded United Airline Flight 5566 from Denver International Airport to connect in Atlanta then transfer to another flight to Meridian International Airport, the ticket agent told me I couldn't carry on my bag and laptop. Instead to tag them...
Read more
#464841
Reply to reviews
We booked 2 direct flights from Key West to Orlando. However, when we de-boarded the plane and went to get a taxi, the taxi driver told us that we were in Ft. Myers! We ended up stranded there and had to rent a car and drive to Orlando. Apparently it was not a direct...
Read more
Anonymous
Tim

You got off at wrong airport ??? Blaming them for your *** mistake!!!

#453204
Reply to reviews

Silver Airways Flight Review

Silver Airways
#659866
1.0
Details
After a four delay they cancelled our 830 am flight and said they could do nothing to get us to destination today. We now have to fly out of a different city to get to our desrination tomorrow afternoon. Employees did not seem surprised at all. Apparently this happens often.
Comment
Show
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Website

Silver Airways Flight Review

Silver Airways
#646247
Lost luggage on direct flight from orlando to tallahassee
Comment
Show

Departures Review

Silver Airways
#628858
1.0
Details
Don't use this company. The worst!! Horrible customer service!!! Every flight was delayed today as I sat in the airport for 9 hours waiting for my flight to leave since it was delayed numerous times
Comment
Show
Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Website

Silver Airways Flight Review

Silver Airways
#612791
Don't use this company. The worst!! Horrible customer service. Terrible delays. Multiple mechanical issues. Will never use this company again.
Comment
Show

Silver Airways Flight Review

Silver Airways
#611735
1.3
Details
After multiple delays, flight was cancelled because of crew fatigue. Drove from Orlando to ft myers. Same BS on way home. Unfriendly on top of it. Never again!!!!!!!
Comment
Show
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff