First they lost our bags on the way in to Key West. Then the bag guy left for 45 minutes "looking for them" until I had to get key west PD to find him which is when I was told the gate agents forgot to put the baggage on the plane. That was just the arrival!! When we...Read more
Arrival to Treasure Cay from Ft. Lauderdale...no problems, very smooth Departure...Nightmare Set to depart on Tuesday, June 7, 2017 from Treasure Cay. Flight delayed a total of 7 times over 8 hours...finally cancelled. DUE TO WEATHER Booked next flight, next morning...Read more
I booked our honeymoon from Nashville tn to Freeport Bahamas in Feb, 2017 to fly in June 18 2017. On June 2nd me and my fiancé found out we were expecting our first baby :) we are so excited then we told the dr we were getting married in 2 weeks then flying to Bahamas...Read more
Silver Airways Baggage Policy Review
Bad business, I flu to Cuba and after checking in all my bags they made me chose between leaving my bag or stay in Fort Lauderdale: I paid for my bags now I am in Cuba and I don't know when or if ever I will receive my bags. Simply find another airline. This one sucks
Silver Airways Customer Care Review
Hands-down the worst customer service, laziest desk people, laziest employees on the entire face of the earth. They let it another passenger pick up my check bag. Now they're not smart have to figure out they could call the passengers on the flight or just reimburse me.
Silver Airways Flight 121 Review
Silver Airways is an airline with big maintenance issue. Sitting in Lauder with a 4hr 20 min delay and still waiting. My first with Silver and definitely my last. Never again ruined our vacation
Silver Airways Baggage Policy Review
Horrible airline and experience so far. We bought our tickets because the price was so reasonable for a quick flight. We are now here at the airport and they want to charge us $30 for our baby car seat!! Seriously?!?! Only airline I've ever heard do this. We will never ever fly them again. You get what you pay for. Our bad.
Skipping over the late flight from Marsh Harbor we arrived in Ft Lauderdale and parked on the tarmac. We got on a bus expecting to go directly to Immigration but we had to wait for 3 more Silver flights to arrive and then our bus had to wait to take passengers and crew...Read more
Do not approach or trust the counter personnel at Marsh Harbor. They either do not know what flights are available or intentionally route you the most expensive way possible. If after you have made the horrible trip you point out the error the counter person and their...Read more
- Fll staff
I didn't like
- Mhh staff and respose from corporate
I lost my phone-called it and an employee at Silver Airways picked up - Zee was her name at the main terminal. SOmeone was kind enought to drop it off. I asked them to overnight it-gave them my UPS acct# and it never was shipped. I called back the number they gave me...Read more
After a two hour delay, and as passengers were boarding, they told me they over fueled the plane, and there is not enough room on the plane. I weigh 130lbs, and I had no luggage. This was going to be the first time seeing my husband in 3 months, and all they could tell...Read more
Silver airways i find to be the most inconsiderate, unorganized, non customer service, inconvenience airline I've came in contact with in my life. I am so so so disgusted with this airline that i would avoid travelling if this is my only option of air transportation. 1...Read more
I am a very hurt, angry, and dissatisfied customer. I was lied to by a representative from silver airways flight 114 miami to bimini bahamas. 5 of my luggage was left in miami. I paid $225 at the ticket counter for my stuff to come to bimini. I explaind that 1 of my...Read more
There were two people ahead of us that missed a previous flight. We were behind them and tried to get on and was told that Deborah Bliss was already on the flight. So what they did was to put them on as us. Them after 5 hours they said we didn't have a flight and...Read more
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