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Arrival to Treasure Cay from Ft. Lauderdale...no problems, very smooth Departure...Nightmare Set to depart on Tuesday, June 7, 2017 from Treasure Cay. Flight delayed a total of 7 times over 8 hours...finally cancelled. DUE TO WEATHER Booked next flight, next morning...
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1.3
I didn't like
  • Poor communication with customers
  • Poor customer service
  • Poor service
#1058758
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I booked our honeymoon from Nashville tn to Freeport Bahamas in Feb, 2017 to fly in June 18 2017. On June 2nd me and my fiancé found out we were expecting our first baby :) we are so excited then we told the dr we were getting married in 2 weeks then flying to Bahamas...
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Lisamaxmoney
Lisamaxmoney

Lets file a class action lawsuit against them!

Anonymous
red

You will NEVER hear from corp and you basically took a voucher from a slimy airlines that has zero concerns for their passengers. There is a strong rumor that SA is deep into...

1.0
#1058241
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Skipping over the late flight from Marsh Harbor we arrived in Ft Lauderdale and parked on the tarmac. We got on a bus expecting to go directly to Immigration but we had to wait for 3 more Silver flights to arrive and then our bus had to wait to take passengers and crew...
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#1053264
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Silver Airways Customer Care Review

Silver Airways
#898221
1.0
Details
Hands-down the worst customer service, laziest desk people, laziest employees on the entire face of the earth. They let it another passenger pick up my check bag. Now they're not smart have to figure out they could call the passengers on the flight or just reimburse me.
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Silver Airways Flight 121 Review

Silver Airways
#891611
1.0
Details
Silver Airways is an airline with big maintenance issue. Sitting in Lauder with a 4hr 20 min delay and still waiting. My first with Silver and definitely my last. Never again ruined our vacation
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Product or Service Quality
Staff
Value for money

Silver Airways Baggage Policy Review

Silver Airways
#890778
Horrible airline and experience so far. We bought our tickets because the price was so reasonable for a quick flight. We are now here at the airport and they want to charge us $30 for our baby car seat!! Seriously?!?! Only airline I've ever heard do this. We will never ever fly them again. You get what you pay for. Our bad.
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Silver Airways Baggage Policy Review

Silver Airways
#871402
Waited 50 minutes for luggage ! No excuse
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Do not approach or trust the counter personnel at Marsh Harbor. They either do not know what flights are available or intentionally route you the most expensive way possible. If after you have made the horrible trip you point out the error the counter person and their...
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1.5
I liked
  • Fll staff
I didn't like
  • Mhh staff and respose from corporate
#1043726
Reply to reviews
I lost my phone-called it and an employee at Silver Airways picked up - Zee was her name at the main terminal. SOmeone was kind enought to drop it off. I asked them to overnight it-gave them my UPS acct# and it never was shipped. I called back the number they gave me...
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Anonymous
guest

File a complaint with the BBB and DOT.......This *** bag airlines will magically address your issue after the complaint are filed

#1033790
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After a two hour delay, and as passengers were boarding, they told me they over fueled the plane, and there is not enough room on the plane. I weigh 130lbs, and I had no luggage. This was going to be the first time seeing my husband in 3 months, and all they could tell...
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Anonymous
Anonymous

They are the worse company to work for. They don't care about employees, and pay is horrible. Flight Attendants spend hours sitting in airports without pay, do security checks...

1.0
#1016429
Reply to reviews
Silver airways i find to be the most inconsiderate, unorganized, non customer service, inconvenience airline I've came in contact with in my life. I am so so so disgusted with this airline that i would avoid travelling if this is my only option of air transportation. 1...
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1.7
#1009569
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I am a very hurt, angry, and dissatisfied customer. I was lied to by a representative from silver airways flight 114 miami to bimini bahamas. 5 of my luggage was left in miami. I paid $225 at the ticket counter for my stuff to come to bimini. I explaind that 1 of my...
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Lisamaxmoney
Lisamaxmoney

I was lied to as well. I am going to sue them and TIA.

Anonymous
DontflySilver

Another day, another lie by this sorry airlines! Now your real nightmare begins, you will go through *** trying to get this resolved and/or refund

1.0
#1000051
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There were two people ahead of us that missed a previous flight. We were behind them and tried to get on and was told that Deborah Bliss was already on the flight. So what they did was to put them on as us. Them after 5 hours they said we didn't have a flight and...
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Anonymous
Robert F

I bet they are real good for TIA security. If they boarded passengers under names other then who they are..That is a violation of Hpmeland Security Policy. I would report them...

Anonymous
Guest

This is a VERY common practice of this vile airlines! The lie, mislead and bully the flying public.Files a complaint with the DOT and BBB

1.6
#998419
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Long story short. We were scheduled to fly Silver Airlines from Key West to Fort Lauderdale. Flight was cancelled due to mechanical problems. My wife and I along with 7 others from the flight were driven to FLL Airport to fend for ourselves. Everyones connections were...
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#987801
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