Not resolved

11/22/2017 departure to tampa was supposed to take off at 7:a.m. Nobody was there to give us boarding passes or to take our luggage.

Nobody was there to give us any information and took a long time for any kind of assistance. Finally we took off at about 8:30 a.m. I think that we should be compensated for the $25.00 we paid for our luggage and free tickets would be a kind offer. Flight UA 3050 This was such a bad experience that I think in the future I would think twice about using Silver Airways even though it might cost more.

Two passengers Norman and Marilyn Mendelsohn 9875 Harbour Lake Circle, Boynton Beach, FL 33437.

My e-mail is A reply and compensation would be appreciated.

Product or Service Mentioned: United Airlines Flight 3050.

Reason of review: Poor customer service.

Preferred solution: cost of luggage returned and free tickets for 2 people.

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