Silver Airways - Horrible customer service!

51 of 68 Silver Airways reviews

While attempting to book a round trip flight from Tampa to Pensacola, I kept getting this "error message".When it finally went through, the website had changed my return date!

When I called Silver to change it, they wanted to charge me a $200 change fee for my $165 flight! (This was after being on hold almost an hour)! The flight is three weeks away, and there are many available seats.

One would think they would value their customers enough to make the change after their website mess up!Based on their reviews, they won't be in business much longer.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Website

  • What I liked
      No items
  • What I disliked
    • Poor customer service

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$331
Product or service
Flight
Review category
Transport
review #654736 by

Author wants to be contacted by the company. Learn more

Had an experience with Silver Airways? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
51 of 68 Silver Airways reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Silver Airways. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Silver Airways.
Filing a new complaint about
×