On a flight from Tampa to West Palm Beach, with fewer than ten total passengers, Silver couldn't manage to get luggage onboard. My wife checked in one full hour prior to the flight's departure, yet Silver was not able to get her 20-inch suitcase on the aircraft....Read more
First they lost our bags on the way in to Key West. Then the bag guy left for 45 minutes "looking for them" until I had to get key west PD to find him which is when I was told the gate agents forgot to put the baggage on the plane. That was just the arrival!! When we...Read more
Arrival to Treasure Cay from Ft. Lauderdale...no problems, very smooth Departure...Nightmare Set to depart on Tuesday, June 7, 2017 from Treasure Cay. Flight delayed a total of 7 times over 8 hours...finally cancelled. DUE TO WEATHER Booked next flight, next morning...Read more
I booked our honeymoon from Nashville tn to Freeport Bahamas in Feb, 2017 to fly in June 18 2017. On June 2nd me and my fiancé found out we were expecting our first baby :) we are so excited then we told the dr we were getting married in 2 weeks then flying to Bahamas...Read more
Skipping over the late flight from Marsh Harbor we arrived in Ft Lauderdale and parked on the tarmac. We got on a bus expecting to go directly to Immigration but we had to wait for 3 more Silver flights to arrive and then our bus had to wait to take passengers and crew...Read more
Silver Airways - Horrible service
We were suppose to *** 9:25AM on May/26/17 from TPA-FLL. They ended up boarding the 12:00PM passengers before us without any explanation. I asked what's going on and the only answer was: "We Will be boarding shortly". When they finally boarded us, they say, "please if you need to use the lavatory do so before you board since our lavatory is out of service in our plane".
Do not approach or trust the counter personnel at Marsh Harbor. They either do not know what flights are available or intentionally route you the most expensive way possible. If after you have made the horrible trip you point out the error the counter person and their...Read more
- Fll staff
I didn't like
- Mhh staff and respose from corporate
I lost my phone-called it and an employee at Silver Airways picked up - Zee was her name at the main terminal. SOmeone was kind enought to drop it off. I asked them to overnight it-gave them my UPS acct# and it never was shipped. I called back the number they gave me...Read more
After a two hour delay, and as passengers were boarding, they told me they over fueled the plane, and there is not enough room on the plane. I weigh 130lbs, and I had no luggage. This was going to be the first time seeing my husband in 3 months, and all they could tell...Read more
Silver airways i find to be the most inconsiderate, unorganized, non customer service, inconvenience airline I've came in contact with in my life. I am so so so disgusted with this airline that i would avoid travelling if this is my only option of air transportation. 1...Read more
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