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Long story short. We were scheduled to fly Silver Airlines from Key West to Fort Lauderdale. Flight was cancelled due to mechanical problems. My wife and I along with 7 others from the flight were driven to FLL Airport to fend for ourselves. Everyones connections were...
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#987801
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Currently stuck in Fort Lauderdale although I should be starting my vacation with my family in North Eleuthera. After waking up at 5am to catch our first flight on united from EWR to FLL we were notified that our Silver flight that was supposed to *** at 12:55 was...
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1.0
#984030
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This company acts like customers are Their indentured servants. a change fee of $200 on a $250 ticket is ridiculous, We had to change plans due to Our accomodations in the Bahamas being unavailable due to Hurricane Mathew...Didn't matter, Silver Airways expected Us to...
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Anonymous
Anonymous

When you read and expressly agreed to the $200 change fee at the time you purchased the ticket {by checking the terms box} for a lower price, it did not seem like such a bad t...

1.0
#974728
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Silver Airways Baggage Policy Review

Silver Airways
#871402
Waited 50 minutes for luggage ! No excuse
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Silver Airways Customer Care Review

Silver Airways
#847372
This is my firat time flying s er airlines and i warn all readres to stay away. The employees were rude from check in to the gate. It is clear that it is thier business model to have many many canceled flights everyday.
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Silver Airways Flight Attendant Review

Silver Airways
#846425
The flt was from Dulles airport to West VA in the morning and the anauncment was horrible . the lady who board the flt is not understandable . I told her to speak a little slow but she ignored me. She is weired.
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Silver Airways Flight Review

Silver Airways
#841283
I fly and have flown multiple times to and from Bahamas on silver. On a hand few of those flights where ever on time. Worse was being kept in Freeport for 6 hours while the plane sat in Ft Lauderdale. It is in except able to know that any flight with Silver will always be delayed. I only use this line because my company books the flights. No more. This airline needs to shut down.
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I tried to book my flight on the Silver Airways website, but it was unable to accept bookings (website error message / blank white screen each time). I called and was told to book through parent company, United, website. I did that, but was unable to obtain my boarding...
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Anonymous
Anonymous

You lost your sense of priorities. You should have waited with the agent to make sure you received your boarding pass. That was the priority. Was 15 minutes a reasonable ti...

Anonymous
Anonymous

That is ridiculous. Absolutely absurd.

1.4
I didn't like
  • Poor service
#956095
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I was told horrible stories about this airline right before my flight Tuesday Nov. 8, 2016 and to my misfortune the stories were true. My flight was delayed an hour. I have to take two connections in order to get to Denver CO. I went to check in a second time with the...
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Anonymous
Anonymous

So she told you your connections were on time. Do the math. Will an hour delay keep you from making it? Certainly anyone old enough to fly can figure that out. Why was it ne...

1.7
#951534
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I flew out of Ft. Lauderdale to Tallahassee on October 20, 2016. When I arrived at my destination my luggage did not arrive I waited almost an hour to find out my bag was still in Tampa and would not get to Tallahassee until the next morning. I spent over $200...
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#944332
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We booked a vacation flight from Fort Lauderdale to the Bahamas. Flew 3000 miles and took time off to get there. After multiple delays we were finally all on board only to be told that the aircraft was overweight. We were kicked off, losing a day of vacation. We...
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2.0
I didn't like
  • Poor customer service
#920672
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When my husband's reservation was made, I specifically asked, more than once, that wheelchair assistance be made available since he has trouble walking. Lo and behold, he got off the flight from Key West at Fort lauderdale: no wheelchair. I must have asked, even...
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1.0
I didn't like
  • Poor service
#918018
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I am here at the Pensacola ticket counter 1:45 before the flight to get my boarding pass so I can go through security. No one is here. There is no automated station to get a boarding pass. You cant check in online if you are within a few hours of the flight. ...
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Anonymous
Anonymous

I experienced same situation at Tallahassee Airport flying silver. Unable to check in on website. NO ONE AT DESK to give me boarding pass. No help on phone. Missed flight.WORS...

I didn't like
  • Customer service
#901103
Reply to reviews
CEO Sami Teittinen is running Silver Airways into the ground. We arrived at RSW two hours early because we'd read how inefficient this airline operates. Believe me, if we'd read the reviews before we booked our flight through Expedia, we would not have done so....
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1.7
#897560
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