Long story short. We were scheduled to fly Silver Airlines from Key West to Fort Lauderdale.
Flight was cancelled due to mechanical problems. My wife and I along with 7 others from the flight were driven to FLL Airport to fend for ourselves. Everyones connections were missed. The cab driver was very informative.
Said this happens all the time. Said on his last trip ONE OF THE PILOTS FROM SILVER actually said he would not fly Silver and was actively looking for another job. Rude is an understatment when it comes to Silver Airline employees. The staff actually got mad at the passengers wheen WE informed them the flight was cancelled,as it was shown cancelled on Silver's website.
Response by staff " well nobody told me!" Silver even refued to refund baggage fees!
Do yourself a favor and stear clear of Silver Airways. Rude Rude Rude
Product or Service Mentioned: Silver Airways Flight.
Reason of review: Poor customer service.